How often should I pump my tank?

It depends on how many people are in the house.  In general, with a 1000 gallon tank we recommend every 2 to 3 years.

Do I need to pump both tanks?

We recommend alternating between pumping both tanks one time and a single tank the next.

My toilet is gurgling, is that normal?

This is a sign that you need to schedule your pump, and fast. Call us and we will get you scheduled by the next day or sooner in most cases.

How do I find the lid to my septic tank?

The septic tank is installed along the sewer line that extends from the home into the front yard. In the basement or crawl space, locate the 4-inch sewer pipe at the point where it leaves the house. Find that same location outside and mark it. Stick a thin metal probe into the ground, locate the 4-inch sewer line and follow it across the yard by probing every 2 feet. In all states septic tanks are required to be at least 5 feet from the house. Most are between 10 and 25 feet away. When you feel the probe strike flat concrete, fiberglass or polyethylene, you’ve located the tank.
Locate The Lid
Most septic tanks are rectangular and measure about 5 feet by 8 feet. Probe around the tank to locate its edges and mark the perimeter of the rectangle. A septic tank installed before 1975 will have a single 24-inch concrete lid in the center of the rectangle. A two-compartment tank installed after 1975 will have two lids of either fiberglass or polyethylene, centered at opposite ends of the rectangle. A shallow excavation with a shovel at those locations should reveal the lid or lids, depending on the year of the tank.

Can I get a map of my Septic Tank?

You can call your local Health Department to get a map with the location of your septic tank.

Will the truck have to go on my grass, landscaping, etc?

Don't fear.  We carry at least 100 ft of hose.  If you need more, just let us know when you make your appointment.